Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube videos struggle to go full screen

  • 2 replies
  • 0 have this problem
  • 8 views
  • Last reply by catonamat66

catonamat66
catonamat66
more options

Every time I try to go full screen on firefox for the youtube site, it will quit the Firefox app, or turn into a black screen with a tiny bit in the corner, or go into the wrong orientation. After maybe the third to fifth try of full screening, it will finally work. I had this issue with the firefox app for all my phones (all Oppo, so unsure if this is device specific). Thank you for looking into it!

Every time I try to go full screen on firefox for the youtube site, it will quit the Firefox app, or turn into a black screen with a tiny bit in the corner, or go into the wrong orientation. After maybe the third to fifth try of full screening, it will finally work. I had this issue with the firefox app for all my phones (all Oppo, so unsure if this is device specific). Thank you for looking into it!
Attached screenshots

All Replies (2)

Denys
Denys
  • Moderator
  • Top 10 Contributor
more options

Hello,

Thank you for reporting. That may be brand-specific (and connected to ColorOS). Could you please give your device models and OS versions?

Modified by Denys

Helpful?

catonamat66
catonamat66 Question owner
more options

Hi Denys,


The current model is an Oppo A5 Pro 5G CPH2695 (ColorOS 15.0) and the old ones were Reno2 PCKM00 and Reno8 Lite 5G.

I checked the play store and auto update has not been picking it up. Could not manually update either. Reinstalling the app has fixed it on my new phone (but not the older two - that doesn't matter too much).

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.