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Can receive but not send emails

  • 1 reply
  • 0 have this problem
  • 9 views
  • Last reply by sfhowes

sharonsimmons
sharonsimmons
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Get this error message when I try to send an email:

"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again."

Spectrum blames Thunderbird. How can this be fixed??

Get this error message when I try to send an email: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again." Spectrum blames Thunderbird. How can this be fixed??

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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What is your antivirus? They are often the cause of timeouts on sending. If it's not Windows Security, and something like AVG/Avast, disable the Mail Shield or exclude the profile folder from AV scanning.