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Firefox keeps asking me for Primary Password

francesco.recchia94
francesco.recchia94
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I've tried the steps in this article: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password#firefox:win11:fx107 but that doesn't work, please help

I've tried the steps in this article: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password#firefox:win11:fx107 but that doesn't work, please help

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using Sync as this is a possible reason to ask for the Primary Password ?

Using Sync is a possible reason to ask for the Primary Password at startup. This is because the credentials to login to the Sync account are stored in the Password Manager and you need to enter the Primary Password to unlock the passwords and connect/login to the Sync account.

francesco.recchia94
francesco.recchia94 Question owner
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Yes, I'm using Sync. Is there a way to avoid the pop-up message at the startup while keeping sync logged in?