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Google Drive Not Working

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

jenna.senior3js
jenna.senior3js
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Hello, I know it may sound like a Google issue, however, when I used Google Chrome as a browser instead, I did not have this problem. Now, when I'm on Google Drive, whenever I try to make a new folder it has the message "Working" in the corner forever & it won't allow me to create a new Google Docs, Slides, Sheets, or Form. I tried making a new folder on my phone & Google Chrome, and they both worked fine. I use Firefox as my default browser, and I want to keep it this way, however, if I can't use Google Drive with your browser, I might have to switch because I'm in college, and need Google Drive for my work. Thank you. Jenna Senior

Hello, I know it may sound like a Google issue, however, when I used Google Chrome as a browser instead, I did not have this problem. Now, when I'm on Google Drive, whenever I try to make a new folder it has the message "Working" in the corner forever & it won't allow me to create a new Google Docs, Slides, Sheets, or Form. I tried making a new folder on my phone & Google Chrome, and they both worked fine. I use Firefox as my default browser, and I want to keep it this way, however, if I can't use Google Drive with your browser, I might have to switch because I'm in college, and need Google Drive for my work. Thank you. Jenna Senior

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also: