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Firefox crashes

Firefox Troubleshooting
PeOak replied
PeOak
PeOak

I put my pc in sleep mode with firefox open. When I turned it on again, there was a crash message for Firefox and I can't open the browser again, even in safe mode. In the crash report, the ID is: bp-ec86bb06-c688-4b2f-b09d-56c261180607. Can you help? Thanks in advance!

I put my pc in sleep mode with firefox open. When I turned it on again, there was a crash message for Firefox and I can't open the browser again, even in safe mode. In the crash report, the ID is: bp-ec86bb06-c688-4b2f-b09d-56c261180607. Can you help? Thanks in advance!

All Replies (2)

Gerald-MS
Gerald-MS

Hello, PeOak,

the same message we have from visitors. Allegedly it should be so, that with the attendance of our web page: https://traum-deutung.de I can't recreate this. No matter which Firefox version I run in a virtual machine, nothing negative is displayed in the console. We tried a new installation of the browser on the user's computer. I have not yet received any feedback.

PeOak
PeOak Question owner

Chosen Solution

I couldn't restart the PC at the time because I had some processes going on, but now that I have restarted, the problem went away. Still don't know what caused it, though