Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes constantly

  • 4 replies
  • 11 have this problem
  • 1 view
  • Last reply by Helpmeou

more options

Firefox updated, now it crashed every few minutes. whats causing it?How do i show you guys my crash report?

Firefox updated, now it crashed every few minutes. whats causing it?How do i show you guys my crash report?

Chosen solution

thanks, this crash looks related to the windows on-screen keyboard that's triggering certain accessibility features in firefox.

to work around these crashes, please go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Read this answer in context 👍 1

All Replies (4)

more options

hi, the easiest way to share your submitted crash reports is to enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thanks

more options
more options

Chosen Solution

thanks, this crash looks related to the windows on-screen keyboard that's triggering certain accessibility features in firefox.

to work around these crashes, please go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

Thank you phillip, seems to be stable now.