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After new T-bird update today, I cannot open emails. (Lightning?)

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  • 4 have this problem
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  • Last reply by Wayne Mery

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Mozilla downloaded an update for Thunderbird today. Ever since that, I can no longer open my email folders. I have no way of seeing my emails.

Mozilla downloaded an update for Thunderbird today. Ever since that, I can no longer open my email folders. I have no way of seeing my emails.

Modified by Wayne Mery

Chosen solution

buzzard, Did that help you? And are you using Lightning?

christ1 said

Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning if it's needed.
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Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning if it's needed.

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Chosen Solution

buzzard, Did that help you? And are you using Lightning?

christ1 said

Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning if it's needed.