Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't Firefox open when I click a link in an Excel cell?

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by linda270

more options

I am using Excel in Microsoft Office 2010 and the current version of Firefox (Release 44.0.2). Up until about a month ago, when I clicked a hotlink inside an Excel cell, Firefox opened and and went to that page. Now it doesn't open when I click the link. The link is clearly visible when I hover over the Excel cell or use Insert Hyperlink to view the link. I tried a full refresh of Firefox, but that didn't help. My links in Word (which is also from Microsoft Office 2010) are still working just fine: they open Firefox to the correct page. Why did my Excel links stop opening the page in Firefox?

I am using Excel in Microsoft Office 2010 and the current version of Firefox (Release 44.0.2). Up until about a month ago, when I clicked a hotlink inside an Excel cell, Firefox opened and and went to that page. Now it doesn't open when I click the link. The link is clearly visible when I hover over the Excel cell or use Insert Hyperlink to view the link. I tried a full refresh of Firefox, but that didn't help. My links in Word (which is also from Microsoft Office 2010) are still working just fine: they open Firefox to the correct page. Why did my Excel links stop opening the page in Firefox?

All Replies (2)

more options

Make sure that the Excel has it listed as a link and not plain text.

more options

Yes, the link is clearly visible when you hover over the cell.