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How do I get Firefox to let me log in to Paypal from E-bay?

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  • 1 has this problem
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  • Last reply by FredMcD

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I have been using Firefox to order things from E-bay. When i opt to pay, the separate Paypal window pops up, but it won't let me log in. I always have to go to Google Chrome and start over. Google Chrome will let me log into Paypal. I was hoping I could just continue using Firefox as my default browser....

I have been using Firefox to order things from E-bay. When i opt to pay, the separate Paypal window pops up, but it won't let me log in. I always have to go to Google Chrome and start over. Google Chrome will let me log into Paypal. I was hoping I could just continue using Firefox as my default browser....

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.