Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can sign into my firefox on browser, but in the community page it shows incorrect password ? is it not the same ?

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by James

more options

So, i have a browser account and sync used to work, but not anymore. Also in the support site it shows wrong password. is it not the same account ? Should i need more than one account for the product and the support site ?

Although it shows that bot am logged in my pc and andriod, my accounts are not in sync.

So, i have a browser account and sync used to work, but not anymore. Also in the support site it shows wrong password. is it not the same account ? Should i need more than one account for the product and the support site ? Although it shows that bot am logged in my pc and andriod, my accounts are not in sync.

Chosen solution

Short of using Personas for logins on a few Mozilla sites, the only sites I can think of that share a login is addons.mozilla.org and the support forum for that site at forums.mozilla.org

Read this answer in context 👍 0

All Replies (2)

more options

No, Sync aka Firefox Accounts uses a separate "username" and password. In fact, all Mozilla sub-domains have a separate registration and login setup. Some of us just use the same username / email address and password for all the sub-domains for making it easier to remember, but that still doesn't allow us to log in once for all the sub-domains.

How long has it been since you were last able to log in to Sync? Firefox 28 and early versions used a different version of Sync, and Firefox 29 made it necessary to "update" each users Sync account to the new Firefox Account. See this KB article - Sync your Firefox bookmarks, history, passwords and more

more options

Chosen Solution

Short of using Personas for logins on a few Mozilla sites, the only sites I can think of that share a login is addons.mozilla.org and the support forum for that site at forums.mozilla.org