Thunderbird Community Forum

I recent got the new thunderbird update. However i also loss all my saved messages and local folders and my contact email addresses. I really need that information for some IRS imformation. Plus u also get nothong but a bid Donate now message in the body of thunderbird. I have already donated several times. I need my information now. I am quite upset about this loss is data and email addresses.

I can't access an MSN.com account, but I managed to do so with two other accounts. I've already deleted it twice and tried again, and the password is correct. Can you help me?

je n'arrive pas a accéder a un compte msn.com pourtant j'ai réussie avec 2 autre compte.j'ai deja supprimer 2 fois et réessayer et le mot de passe est correcte. pouvez vous m'aider ?

Starting yesterday, cannot send E mils messages. Mediacom, my Internet provider says it is a server problem with E mail provider. Message started a "abusive practice- SMTP failure then changed to ESMTP after following provider's tech advice and emptied all JUNK. Now Monday AM---same situation---receiving E mail but cannot reply---will not send. Thank you Vic

I have recently installed Thunderbird on a Raspberry-Pi - additional to several Windows PCs

I'm using the same Mail-Adresses via Thunderbird - and on my MobilePhone - on serveral devices.

This all works fine...

But Thunderbird on the Pi has created two "SENT" Folders - one is named "Sent Items" - the other just "sent".

Now - only the one folder named "Sent items" connects with the IMAP - the one named "Sent" only remains local - Mails sent from the PI DO NOT show up in the "Sent" folders on the other devices - all mails sent from other devices show up in the Folder "Sent Items". But the Mails sent from the Pi actually reach recipients and receive answers.

The Location for the folders is listed under properties as:

imap://[username]@imaps.[provider]/Sent (on the PI) - folder "Sent" imap://[username]@imaps.[provider]/Sent%20Items (on the PI) - folder "Sent Items" and imap://[username]@imaps.[provider]/Sent Items (under Windows)

To solve the Problem, I tried to EDIT the line Location under properties, but this can't be edited (doesn't allow entries - or delete with cursor - nor pastes from Copy / Paste.)

So how can I synchronize the SENT folder(s) from the Pi with the Server...?

Thank you for any suggestions

Hello Thunderbird Team I am facing a crisis and am praying you can help me. I have been using Thunderbird since 2021. I had setup my account and archives by year containing messages in Folders (Inbox, Sent & Deleted). During a recent laptop migration, I accidentally deleted my profile on my old laptop. I immdeiately recreated it. However now all email stored in my inbox has disappeared. Second, I cannot seem to locate the archives. So I have 2 requests for urgent support: 1. How do I locate the messages in my inbox prior to deleting my profile? 2. How can I recreate the archive with folders? I can see that the profile folder is a massive 22 GB. So the data is there somewhere. Please help me recreate my email profile so I doi not face a business crisis. Thank You Warm regards Milind

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

How can I change cities in the weather feature? I insert a different zip code or city in the temperature feature but it stays with LA. I can change from F to C but not location.

Using140.3.1 I have only one email address/account & it has worked happily with TB for several years, but recently all my incoming emails are marked as "this is a draft".

I cannot identify what has been changed, that could cause this, nor can I find a solution on line. Some similar problems have been indicated, but without resolution

I have noticed that when in "All folder" view there is no draft folder showing in the folder pane, but when in "Unified folder" view there is a drafts folder shown In this UF view, the received messages in the "inbox" are displayed and the same contents also appear in the drafts folder. ( But duplicated; Both folders show the same message count number although the actual number in the drafts is double that in the inbox).

Any suggestions would be welcomed, & thanks for reading.

Hi, folgendes Problem: plötzlich hatte ich keinen Zugang mehr zu TB, hab alles mögliche versucht, nix ging. Hab dann Update versucht, nix, dann neue Version runtergeladen, Meldung: A newer version of TB may have made changes to your profile.... etc. wie krieg ich das wieder hin ????

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

I have add several accounts hotmail.com in Thunderbird with out a problem but, I can't add hotmail.gr account.

I'm using Win 11 and ver 140.3.1esr (64 bit)

Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago.

I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has always been a slow starter. Can I change any setting to remedy this. At the moment I have two mail accounts configured both Gmail.

I went away for a few days and when I came back I was missing a bunch of local folders. I THINK one of my employees kids were banging on me keyboard. I know I should not allow them in my office or at least password my computer when I go away??

I could import from an old computer and at least have all the local folders from before I changed computers 2 years ago.     I have a feeling there maybe an easier way?

Running on a mac. ventura. 13.2.1 thunderbird 140.3.1esr (aarch64) thank you for any help.

-andrew

Have updated from 140.3.1 esr 32 bit to 143.0.1 release 64 bit TB and to windows 11 - uninstalled 32 bit and installed 64 bit and updated to windows 11 Following updates found that device sign in id (pin) was used to be in 32 bit missing from settings to access password but can show passwords. In reviewing the profile after update I note that Mozilla location service key, google location service key and safe browsing keys are missing (not sure what they were pre update). The key4.db file pre update was 1/3/22 but after update it is 10/10/25. The logins.json pre and post update is 7/9/25. I can see the default release profile and local only - use only the default release. My question is - has the 64 bit installation cleared all my keys/how can I check all my keys and how do I fix and ensure connections are secure?

Thankyou for any advice.

An old forum describes how to sync calendars in Thunderbird. Here is an easy solution - In the left-hand pane of your calendar page, right-click your calendar name/ export calendar - into a removable device. In your other computer - Tools/import/ import from a file/ choose to import calendar - easy!