new password not recognised

Changed my BT mail password. I can receive mail but when trying to send I am asked to enter password which is not recognised. The SMTP server does not reccognise this.… (read more)

Changed my BT mail password. I can receive mail but when trying to send I am asked to enter password which is not recognised. The SMTP server does not reccognise this. I have checked other questions and all seems well in my settings, i.e. changed stored passwords, but I must have missed something.Any advice most welcome Don

Asked by donald.vosper 1 day ago

140.7.1esr IMAP delay when moving messages (7-second delay)

Hi, Since updating to Thunderbird 140.7.1esr (64-bit) on Windows 11, moving messages from Inbox to any folder takes about 7 seconds. Details: Account type: IMAP (Cogec… (read more)

Hi,

Since updating to Thunderbird 140.7.1esr (64-bit) on Windows 11, moving messages from Inbox to any folder takes about 7 seconds.

Details:

Account type: IMAP (Cogeco)

Happens in all folders

Inbox has ~600 messages (not large)

Was working normally before the recent update

Delay occurs every time moving a message from Inbox to another folder

No freezing — just a delay before the move completes

No antivirus changes

Issue started immediately after update

This appears to be related to IMAP sync behavior introduced in 140.x.

Has anyone else reported this, or is there a known regression?

Thank you.

Asked by glozon 1 day ago

Kopieren meiner Filter-Einstellungen von "Lokale Ordner" zum IMAP-Konto

Hallo, ich habe meine E-Mail-Konten in Thunderbird umgestellt von POP zu IMAP. Meine Filter-Einstellungen waren bisher gültig für "Lokale Ordner" (die Filter musste ich m… (read more)

Hallo, ich habe meine E-Mail-Konten in Thunderbird umgestellt von POP zu IMAP. Meine Filter-Einstellungen waren bisher gültig für "Lokale Ordner" (die Filter musste ich manuell starten) Wie kann ich die Filter-Einstellungen auf den Posteingang meiner IMAP-Konten kopieren/migrieren? Danke, und Grüße aus Berlin

Asked by minsk132 2 days ago

Last reply by minsk132 1 day ago

Error User is authenticated but but not connected, Command error 12

I have added a new outlook email account to thunderbird. I have checked and have the most recent update 147.0.1.(64 bit). It added the email, I can test connection to se… (read more)

I have added a new outlook email account to thunderbird. I have checked and have the most recent update 147.0.1.(64 bit). It added the email, I can test connection to server and passes. When I try to get or send email I get either authenticated but not conected OR Command 12 error. I have IMap setting turned on in outlook and added thunderbird as an app.

Asked by craigblarsen 1 day ago

filing mails into folders. Tunderbird. (Bug2000453)

1 How can the list "recent folders" in the icon "store in" be sorted alphabetically? (sorry, my version of Thunderbird speaks German) It used to be alphabetically, but no… (read more)

1 How can the list "recent folders" in the icon "store in" be sorted alphabetically? (sorry, my version of Thunderbird speaks German) It used to be alphabetically, but now is sorted chronologically.

2 I cordially suggest to add a function exactly like this one, but with item at my own disposal (maybe the favorite folders).

Thanks, Martin

Asked by Seiberjimmy 1 month ago

Last reply by Seiberjimmy 1 month ago

Displaying new emails

Good afternoon, Since yesterday, I have been having a problem where new messages can no longer be previewed or opened. Emails can be sent, but they do not appear in the … (read more)

Good afternoon, Since yesterday, I have been having a problem where new messages can no longer be previewed or opened. Emails can be sent, but they do not appear in the sent items folder. Everything works fine on my Samsung smartphone with the Samsung app.

Kind regards and many thanks, Marcel

Asked by marcel41 2 days ago

Can't login to one of my email addresses.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them… (read more)

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Asked by redfur01702 6 days ago

Last reply by redfur01702 2 days ago

Plus Addressing

Does TBird support plus addressing? Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on… (read more)

Does TBird support plus addressing?

Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on "From", scroll down to "Customize From Address...", click it, and add "+joe". (There is a menu alternative: "Options","Customize From Address...".)

If I forget to do that, then my reply does not have "+joe"; it goes out "From: markfilipak@...".

The Issue: When Joe replies to _that_ message, it does not have "+joe", so Joe's reply is trashed. (It's trashed because a filter I wrote automatically deletes messages that do not have "To: markfilipak+<something>@..." in the header.

The sensible way to handle plus addressing is for TBird to recognize plus addressing and to automatically make my "From" header from Joe's "To" header. That way, "+joe" will always be there.

Is there a way to do that?

Thanks Folks! -- Mark.

Asked by Mark Filipak 6 days ago

Last reply by Mark Filipak 2 days ago

Can't create outlook.com account

I am trying to create my outlook.com account in Thunderbird. I see the Account Hub box, and have typed in my email address. But when I type in the password, I get an erro… (read more)

I am trying to create my outlook.com account in Thunderbird. I see the Account Hub box, and have typed in my email address. But when I type in the password, I get an error message, "Authentication failed. Please check the username and password". It then says, "Exchange auth error". I have checked and double- and triple-checked the spelling in the email address and password, and signed in to my email via the Microsoft outlook.com page using the same email and password. I can sign in to my email using the latter method, but Thunderbird keeps giving me the same error message and won't create the account in Thunderbird. What am I doing wrong?

Asked by dschulze747 2 days ago

Converting Juno Web mail to Thunderbird

Hi, I have followed the instructions for incoming and outgoing servers to convert my Juno Webmail to AN MBOX FORMAT and bring it over to Thunderbird. However, it is not s… (read more)

Hi, I have followed the instructions for incoming and outgoing servers to convert my Juno Webmail to AN MBOX FORMAT and bring it over to Thunderbird. However, it is not syncing up to Thunderbird and bringing in all of my old emails from Juno.

Any help you can offer with this situation would be greatly appreciated.

Thank you

Carla

Asked by Carla Kempinski 2 days ago

Last reply by Carla Kempinski 2 days ago

Aol spam folder is empty. Regular mail is received okay.

I have AOL mail in IMAP. I received both regular and junk mail successfully. Then, I started not receiving the junk mail but still receiving the regular mail. Now the spa… (read more)

I have AOL mail in IMAP. I received both regular and junk mail successfully. Then, I started not receiving the junk mail but still receiving the regular mail. Now the spam folder is empty and I see junk mail when I go to AOL mail through the web but I do not see this mail in the spam folder like I used to. I tried deleting the AOL account in Thunderbird and reinstalling it but that made no difference. What can I do?

Asked by geo dandw 2 days ago

New install with Outlook conversion

Hello - I'm trying to transition from Outlook desktop to Thunderbird in Widows 11, but the setup fails (just stops) when I try to import my Outlook pst data. Ive tried th… (read more)

Hello - I'm trying to transition from Outlook desktop to Thunderbird in Widows 11, but the setup fails (just stops) when I try to import my Outlook pst data. Ive tried the Outlook scan and repair tool - no luck. My file is quite large - about 20GB. Is that the issue? Is there a workaround?

Thanks for any suggestions.

Asked by woodwardj 2 days ago

Sent and All Mail are out out order by date

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just… (read more)

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just as i do in my inbox. It is ok. They are fine in Gmail - where they come from. Thanks

I have used Thunderbird for a long time?

Asked by creating sanctuary 3 days ago

Last reply by creating sanctuary 2 days ago

Thunderbird continues to fail connection to server

Hi, i installed Thunderbird on macOS and it worked until yesterday. Today it continue to fail connection with the google server. I tried restarting computer and close/reo… (read more)

Hi, i installed Thunderbird on macOS and it worked until yesterday. Today it continue to fail connection with the google server. I tried restarting computer and close/reopen Thunderbird but nothing is working. I also tried to limit connections from 5 to 3, and nothing happened. Can you help me ? I don't have network problems.

Asked by Dave 3 days ago

Suddenly, yesterday, my email stopped allowing me to send emails.

My email set-up is a mess. In December, when I had a problem, my provider told me to open a new account, which I did. Both my old and new accounts received emails for a… (read more)

My email set-up is a mess. In December, when I had a problem, my provider told me to open a new account, which I did. Both my old and new accounts received emails for a few days, and then only the new account was receiving emails. Now I find that my drafts and sent messages are saved to the old account, and suddenly yesterday I was unable to send emails, from either account.

I keep getting this error message: "Sending of the message failed. Peer reports incompatible or unsupported protocol version.: The configuration related to mail.activ8.net.au must be corrected"

I have no idea what this means or how to correct it.

Asked by mpaxton 3 days ago

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (read more)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 1 week ago

Last reply by zbadger 3 days ago