Thunderbird Community Forum

Having used Outlook for over 20 years I have over 500 folders and thousands of emails. Is there a way to tell how many folders and emails I have? Can Thunderbird handle such a large import, maintain my folders and their hierarchy, and the maintain the emails stored in them?

I use Pop3 and have about 30 email accounts. Is that an issue? Does Thunderbird import all of the account settings?

Can I run both Thunderbird and Outlook simultaneously to determine if Thunderbird has imported everything and the migration is complete and fully functioning?

I read someone had a problem importing because their Outlook was 32 bit versus 64. How do I tell if mine is one or the other?

Do you know of any other import issues/problems?

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened.

When editing an email (either the body or the Subject), if you use the backspace button (the one that deletes to the left) to delete some text sometimes the cursor will incorrectly be positioned about 5 or 6 characters further left than it should.

For example, if I had the text: "Quick brown fox jumps over the moon"

If I were to highlight "fox" in the above example, and hit backspace, I would expect the cursor to end up positioned between the remaining spaces after 'brown' ( pipe symbol here is meant to represent the cursor position): "brown | jumps"

But instead what happens is that the cursor ends up somewhere among/before the word "brown". It's always further left than it should be, by 5 or 6 characters.

I believe it only happens when highlighting multiple characters and then hitting backspace. It may be more (only?) prevalent when editing/replying to an existing email. (But I'm still only editing the new portions that I add at the top of the email; I'm almost never editing in amongst the original quoted email content.)

I also haven't ever been able to figure out how to make it happen, sorry. It is just random...It will happen once in an email, but then not again. But it happens frequently - 3-6 times a day perhaps. (Depends on how many emails I am editing.  :) )

I don't believe that I have noticed this issue if I were using the Delete button (deletes things to the right). I don't think it happens when backspacing one character at a time...but it might. I also use Option-Backspace to delete whole words at a time (instead of highlighting the word); not exactly sure if it happens only if highlighting a word, or only if Option-Backspace, or single key press... sorry, it is so random and unexpected that I don't have more specifics.

Hi!

I've added some subfolders to my inbox on my laptop but these folders dont appear or sync on my phone, I've checked all settings and they seem to be in order. Can you point me in the right direction to fix this?

Cheers,

Henk

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--speed. Any thoughts? Regards, Dave

I'm not sure if I'm doing something wrong but in the last 3-6 months sending email from TB using Yahoo SMTP server is very slow and fails completely one out of three times. If I keep trying it eventually works without me having to make any changes.

My SMTP configuration is using port 465, OAuth2, SSL/TLS. Is that wrong?

I've been using Yahoo for a very long time without any problems but changing to OAuth2 seems to have slowed things down.

I have a fast internet connection and nothing else is causing any issues.

(Login to server imap.videotron.ca with username (username....)failed) shows up continually and I don't know how to make it stop. It is stopping me from sending or opening emails. Can someone please give me a solution. I've just switched it to a new computer and I am getting the same messages on both computers. Thanks

thunderbird Is working fine, but this message crops up every few minutes, and requires 4 - 8 Cancel clicks. I've tried "Open anyway", I've deleted and reinstalled the app several times, and tried the terminal command "xattr - cr" and dragging the app into the window. Is there a proper fix for this. V. grateful for any solution. TIA Brian

Hello, since friday, 6.2. thunderbird does not launch new (and also not completely all older) Emails anymore. So I can't see all my recieved and send E-Mails. In all my 3 Mail-Accounts froms different providers it does not work anymore, without changing anything from my side I know. But from my handy, where I use google-Mail, it works.

I already checked synchronization settings and repaired the E-Mail-folders.

So, are there any technical defects or problems with thunderbird, an update for instance that caused trouble for instance? And what can I do, to make it work again? Atherwise I would have to quit thunderbird and change my Host.

Looking forward to your response and already thanks for support, all the best, M.

Problem with recurring events in the caldav (external) calendar. If you delete one instance of an event (today), events for previous days are automatically created.

Thunderbird ver. 140.7

The Hilton hotel reservation produces the following .ics file (with some edits for privacy), which fails on import. Deleting lines like the second block will import correctly. I can make this edit when needed, so this is more of a bug report than a question. I have not tried to narrow it down more, this is something I do once every couple of months.

BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN COMMENT:via ics.agical.io CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:2026xxxxT035151Z UID:2026xxxxT035151Z-1969360351@ics.agical.io DTSTART:2026xxxxT220000Z DTEND:2026xxxxT180000Z ORGANIZER: SUMMARY:Your Upcoming Stay DESCRIPTION: LOCATION:Hampton Inn %26 Suites by Hilton Wheat Ridge Denver West\, 4025 Clear Creek Drive\, Wheat Ridge\, 80401\,US BEGIN:VALARM TRIGGER;VALUE=DURATION:-PTM DESCRIPTION:Agical Alarm: Your Upcoming Stay ACTION:DISPLAY END:VALARM X-MICROSOFT-CDO-BUSYSTATUS:BUSY END:VEVENT END:VCALENDAR

BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN COMMENT:via ics.agical.io CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:2026xxxxT035119Z UID:2026xxxxT035119Z-224582756@ics.agical.io DTSTART:2026xxxxT220000Z DTEND:2026xxxxT180000Z SUMMARY:Hampton Inn %26 Suites by Hilton Wheat Ridge Denver West\, 4025 Clear Creek Drive\, Wheat Ridge\, 80401\,US END:VEVENT END:VCALENDAR

Hello,

Need To Know:

I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, the passwords would not go, so I copy and pasted the data for 10 email addresses. All worked well, until 5 days ago when I could not log into the ISP.

Since then, 12 ISP tech support people gave me 12 different was to fix the login problem. The 'logging in' kept trying to login. The only way to stop it is to close TB and restart it. The same happens with all 10 accounts - can't login.

I followed instructions to the letter and nothing worked. Later, a tech at ISP said they have had a lot of complaints from people with Tbird and said it's Mozilla's fault. They all said they don't support Thunderbird. They only support webmail. One even suggested I delete all my cookies. Of course I'm not going to do that.

You would not believe the amount of crazy ideas I was given.

Here is the core problem:

I used both Pop and IMAP depending on the email account. TBird was great with POP and IMAP either.

I changed all the passwords as instructed. I followed the Step-x-Step settings on the ISP web site

The ISP, Rogers, took over Shaw. Rogers, I'm told, dropped support for 3rd party email clients and requires customers to create a new email on their Webmail host. Webmail is WEBmail because it is not Email.

Testing Out TBird:

1. On the old Win 7 TBird (Ver. 68.1.1 (32-bit)) Email works with both POP and IMAP settings.
2. On the new Rig, Tbird (V. 147.0 (64-bit)) worked for a while.

What Happens: -- Due to the issues, I set Tbird to not:, -- Check for new messages at startup -- Check for new messages every -- Automatically download new messages -- Fetch headers only

The two ISP are Rogers Rogers and Shaw <--- just redirects to Rogers. But webmail.shaw.ca still works.

My Rig with the issues: Alienware Aurora Desktop 1250 Intel i9 Ultra Nvidia RTS 5080 Memory 32 GB DDR5 Storage 2 TB SSD + 2Tb HDD Thunderbird Version-147.0 (64-bit)

Is the ISP correct, that Thunderbird may be the core problem?

Thanks for your volunteering - where would we be without you, ~r

Add outlook email account in Thunderbird app on Macbook does not strictly go through microsoft 2-step verification process. In stead, microsoft verification window flashes away instantly and Thunderbird window takes over. Although OAut2 is specified, the set up is not right. Sending email from outlook account takes about one minutes. Sometimes if it takes longer time, sending email will fail.

I have been using ThunderBird on Linux Mint for some time now. I am using Outlook.com for emails, calendar and contacts and I sync with another laptop and mobile phone. All fine until a few days ago when I noticed calendar events were not syncing with my phone. I found one calendar event in ThunderBird had an error when I manually synced with TbSync. The error report did not say anything specific. I deleted this calendar event and TbSync ran successfully uploading 2 events that it had not uploaded due to the calendar sync error. I then wanted to manually recreate this calendar event in ThunderBird. When I clicked on "New Event", the Calendar New Event pop-up window did not appear. When I minimised the ThunderBird window, the New Events was not behind it. The ThunderBird icon pinned to the panel had a "2" in the corner. When I hovered over the ThunderBird icon in the panel, it showed both the ThunderBird window and New Event window preview. When I selected the New Event preview window in the panel, it still did not become visible. All I could do with with New Event preview window in the panel was click in the 'X' to close it. I checked for Lightning Calendar Tab add-on updates. It was up to date. I check the settings. All OK. I disabled and enabled this add-on. Still not working. My Windows habits made me shutdown and restart my device. Still Not working. When I checked the other ThunderBird functions, New Event pop-up windows appeared for Emails and Contacts but not Tasks which had the same symptoms as the Calendar.

All the folders, Inbox included, disappeared from one of my outlook accounts. It's OK everywhere else so I decided to remove and re-add the account in Thunderbird but now I can't add it again.

I get the error. "Authentication failed. Please check the username and password Exchange auth error"

I know the Username and Password is correct.

Solution appreciated, please.

My contacts address book is provided by Apple iCloud, of which I have added contacts with avatars for every contact I've received legitimate emails from. However, Thunderbird fails to render these avatars. The result looks like the attachment. Perhaps Apple is using HEIC for them?

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I could easily move all 90 from their current "Eudora" folder to the big "main" folder that Thunderbird has. To make it clear what I'm asking, here's an example, using two folders, Danbury and Fritz.

D (folders whose names begin with D) Eudora folder, which has two folders - Danbury and Fritz F (folders whose names begin with F)

Is there any way to move the 2 folders that are currently within the "Eudora" folder so that they're "first level" folders. In other words, Danbury would be among the "D" folders and Fritz would be among the "F" folders.

The only way I know to achieve this is by manually creating the new folders, moving the items from the old folder to the new folder, and then deleting the old folder. This is cumbersome.