• Solved

firefox stops responding at random times and won't close

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve th… (read more)

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.

Asked by Jera 3 days ago

Answered by Jera 10 hours ago

  • Solved

Trying to import bookmarks from Chome.

I've tried 7 times to import my bookmarks from Chrome into Firefox. Firefox says that the import was successful each time, but the bookmarks aren't showing up in the Book… (read more)

I've tried 7 times to import my bookmarks from Chrome into Firefox. Firefox says that the import was successful each time, but the bookmarks aren't showing up in the Bookmark Tool Bar. It's only showing the older import, not the latest. If I go to one of the new pages, it shows that it is bookmarked, but the list that it belongs to is nowhere to be found....

So how do I update to the newly imported "Imported From Firefox" folder?

Asked by KnotNRune 13 hours ago

Answered by jscher2000 - Support Volunteer 12 hours ago

  • Solved

Unable to enter one particular website

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't pro… (read more)

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't proceed (the page just loops). This has happened on other browsers too, though I fixed the problem there by disabling my adblocker. But that doesn't help here on Firefox. Any suggestions?

Asked by Ladyjay12 13 hours ago

Answered by jscher2000 - Support Volunteer 12 hours ago

  • Solved

User-Agent Stylesheet

In May 2025 all browsers should have removed the default styling for the h1 element when it is nested in a sectioning element (article, aside, nav, section). I went into … (read more)

In May 2025 all browsers should have removed the default styling for the h1 element when it is nested in a sectioning element (article, aside, nav, section). I went into Firefox Dev Editions user-agent style sheet and noticed that the styling for nested h1 elements is still the same. I'm wondering why that is the case, since I was under the impression that all the major browsers had completed make the necessary adjustments at the end of May 2025.

Asked by Paul 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Launching Firefox

I launch Firefox from a shortcut in the QuickLaunch bar. I need to double-click that to get a response. But then TWO instances of Firefox open, and I have to close one - … (read more)

I launch Firefox from a shortcut in the QuickLaunch bar. I need to double-click that to get a response. But then TWO instances of Firefox open, and I have to close one - which seems a waste of time and effort over and over and over. My system is x32Win10ProV22H2. How to get just one instance ?

Asked by Joseph Philippa 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Keep Bookmark Folders Open

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after mid… (read more)

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after middle clicking each link 1 at a time. I can't open the entire folder - there are 100+ and say I want to open 10.

Is there a way to keep the bookmark folder open while I open each link in new tabs?

Thanks!

Asked by Thomas DiPasquale 1 day ago

Answered by TechHorse 1 day ago

  • Solved

Firefox reseted after reboot

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mande… (read more)

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

Asked by Tin Balaban 2 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (read more)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

Asked by David K 1 month ago

Answered by Paul 1 month ago

  • Solved

How to set the browser's tab bar to lock and stay permanently

I want the browser's tab bar to display like the homepage, instead of disappearing after opening a webpage tab bar. I don't know if I can accurately express my meaning, b… (read more)

I want the browser's tab bar to display like the homepage, instead of disappearing after opening a webpage tab bar. I don't know if I can accurately express my meaning, but I will attach two pictures

Asked by 1647063045 2 days ago

Answered by Paul 1 day ago

  • Solved

Game doesnt work after update

Hi, i cant make some actions in my account in browser game (battleknight) . After click on icon ,,mission,, , page is just refreshed and mision is not activated. Also in … (read more)

Hi, i cant make some actions in my account in browser game (battleknight) . After click on icon ,,mission,, , page is just refreshed and mision is not activated. Also in Highscore, when i hit some icon to sort players, the same issue always happen. It was OK all years long and game is OK on other browsers, this happened after todays actualization. Thanks for some help. (i tried to restart browser, clear cache)

Asked by ondrust 3 months ago

Answered by ondrust 3 months ago

  • Solved

Firefox previous data retrieval

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my … (read more)

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Asked by Fei Shi 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Middle-click opens link in new tab and switches to it — how to stop the auto-switch?

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately. I’d prefer to stay on the current tab after middle-cli… (read more)

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately.

I’d prefer to stay on the current tab after middle-clicking, and just have the new tab open in the background just like google chrome does. Is there a setting to stop it from automatically switching?

Thanks!

Asked by matthewbester 2 days ago

Answered by matthewbester 2 days ago

  • Solved

ATT/Yahoo email

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign i… (read more)

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Asked by rmuehling01 2 days ago

Answered by Denys 2 days ago

  • Solved

Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (read more)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

Asked by MarshaInFlorida 2 days ago

Answered by MarshaInFlorida 2 days ago

  • Solved

Exporting my pocket list

Hi, I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me. So I've been trying to export my Pocket list, but… (read more)

Hi,

I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me.

So I've been trying to export my Pocket list, but didn't receive any my email.

After going over few of the support articles. I've noticed that my email didn't show up in the settings of Pocket. I have updated the email address, but I am not receiving the confirmation email.

I've tried 3 different email address.

Any idea what can I do? Thanks!

Asked by Dati42 3 weeks ago

Answered by Kiki 3 weeks ago