Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to send e-mail messages for over a week now. Help

  • 4 replies
  • 5 have this problem
  • 7 views
  • Last reply by Andrew

jimatsobelle
jimatsobelle

I can receive e-mails, print e-mails and otherwise things are fine. But I cannot send out any e-mails, cannot forward any messages, cannot replay to any e-mails.

I can receive e-mails, print e-mails and otherwise things are fine. But I cannot send out any e-mails, cannot forward any messages, cannot replay to any e-mails.

All Replies (4)

Andrew
Andrew
  • Moderator

What error are you receiving?

the-edmeister
the-edmeister
  • Moderator

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. https://support.mozillamessaging.com/.../home
or this one
http://forums.mozillazine.org/viewforum.php?f=39

jimatsobelle
jimatsobelle Question owner

No error code or messsage. Just a pop-up box that states to the effect "unable to send you message. try later" Been trying for over a week now, without success.

Andrew
Andrew
  • Moderator

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!