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foxnews.com - Firefox does not display Market info or Features & Faces Pictures, IE Does

  • 4 replies
  • 1 has this problem
  • 17 views
  • Last reply by Papath

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foxnews.com - Firefox does not display Market info or Features & Faces Pictures, IE Does, also Firefox does not let you email articles and IE does.

foxnews.com - Firefox does not display Market info or Features & Faces Pictures, IE Does, also Firefox does not let you email articles and IE does.

Chosen solution

I tried the recommendations but did not solve the problem. I found the problem by clicking "foxnews.com", Tools, Page Info, Permissions, and unblocking "Load images" and "Install extensions and Themes". I really appreciate your help and suggestions.

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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

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Chosen Solution

I tried the recommendations but did not solve the problem. I found the problem by clicking "foxnews.com", Tools, Page Info, Permissions, and unblocking "Load images" and "Install extensions and Themes". I really appreciate your help and suggestions.

more options

I tried the recommendations but did not solve the problem. I found the problem by clicking "foxnews.com", Tools, Page Info, Permissions, and unblocking "Load images" and "Install extensions and Themes". I really appreciate your help and suggestions.