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Why isn't Firefox 9.0.1 not allowing me to access my Fedtraveler site? I get the same message from Safari..that's why I downloaded FF.

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  • Last reply by jgold

jgold
jgold
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Unable to open my Fedtraveler web site due to message about incompatible browser message that seems to be a continual problem coming from Firefox based on other posts by different patrons of your service. Yet Firefox indicates MAC users can only open certain sites with Firefox only. I think the FF administrators and IT folks need to seriously take a look at their application and get the issue resolved.

I've posted the message below in the 'troubleshooting' field. Please get this fixed asap. I need to access some FF claims can only be opened with them if using a MAC.

Unable to open my Fedtraveler web site due to message about incompatible browser message that seems to be a continual problem coming from Firefox based on other posts by different patrons of your service. Yet Firefox indicates MAC users can only open certain sites with Firefox only. I think the FF administrators and IT folks need to seriously take a look at their application and get the issue resolved. I've posted the message below in the 'troubleshooting' field. Please get this fixed asap. I need to access some FF claims can only be opened with them if using a MAC.

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jgold
jgold Question owner
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  • FIREFOX* is still giving this same message to MAC users: 9.0.1 is the latest version as of January 2012.

We were unable to determine which browser you are using. Please switch to a browser on the list of supported browsers below.

Your browser is not supported which means it may not contain all of the required functions to ensure the correct operation of FedTraveler.com. FedTraveler.com continues to improve its support of multiple web browsers for your convenience; however, some browsers may contain security vulnerabilities that can be maliciously abused to expose confidential information. Therefore, it is recommended that you use a browser supported by FedTraveler.com to ensure you have both a quality web experience and your private information is better protected.

We support the following browsers and versions. 

   Internet Explorer 7.0, 8.0 and 9.0
   Firefox 3.0, 3.5, 3.6, 4.0, 5.0, 6.0 and 7.0
   Partial Support for: IE 6.0 and FF 8.0

Macintosh users are encouraged to only use the Firefox browser.