This thread was archived.
Please ask a new question if you need help.
Solved
Archived
Why can't I get Firefox 9 to install on my desktop after 3 tries?
I have downloaded this twice and tried to install it three times, but each time I try to go to the new version, various websites including yours say I'm using the old version. What is the problem?
I have downloaded this twice and tried to install it three times, but each time I try to go to the new version, various websites including yours say I'm using the old version. What is the problem?
All Replies (1)
Chosen Solution
You have a user agent that is corrupted by Fast Browser Search (FBSMTWB in the user agent) and that identifies you as Firefox/3.5.7
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB
See:
- https://support.mozilla.org/kb/Finding+your+Firefox+version
- https://support.mozilla.org/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
- http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
See these pages and threads about Fast Browser Search (FBSMTWB in the user agent).
Modified by cor-el