Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe Flash plugin crashes - posted answers not helpful

  • 3 replies
  • 122 have this problem
  • 19 views
  • Last reply by Tim

film2k
film2k
more options

I am running Firefox 7.1 and have had Adobe Flash repeatedly crash when trying to view videos on comcast.net and cbs.com. I have updated Adobe Flash to the latest version (according to the Adobe site) and yet the crashes continue. I need help.

I am running Mac 10.7.1. Firefox 7.1 Adobe Flash 10.3.`83.10

I am running Firefox 7.1 and have had Adobe Flash repeatedly crash when trying to view videos on comcast.net and cbs.com. I have updated Adobe Flash to the latest version (according to the Adobe site) and yet the crashes continue. I need help. I am running Mac 10.7.1. Firefox 7.1 Adobe Flash 10.3.`83.10

All Replies (3)

Tim
Tim
more options

Flash 11 is out -> did that make any difference?

What version of flash player do you have installed? http://www.adobe.com/software/flash/about/

Please provide some crash ids from about:crashes -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

v3nt
v3nt
more options

I have same problem. 7.1, flash 11 and it always crashes on all sites. Same in chrome too.

tried uninstalling/re-installng a few times now.

Modified by v3nt

Tim
Tim
more options

Does Flash crash if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode