Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Everytime I start firefox it goes to https://www.mozilla.com/en-US/plugincheck/ except that I've already updated all my plugins.

  • 2 replies
  • 5 have this problem
  • 149 views
  • Last reply by iceranger
  • Archived

I'm using firefox 3.6.17. One day I launched firefox and was directed to this webpage. https://www.mozilla.com/en-US/plugincheck/

After updating all my plugins, I restarted my browser. However, now every time I launch firefox the above webpage comes up.

The webpage even shows that all my plugins are either green or grey.

I'm using firefox 3.6.17. One day I launched firefox and was directed to this webpage. https://www.mozilla.com/en-US/plugincheck/ After updating all my plugins, I restarted my browser. However, now every time I launch firefox the above webpage comes up. The webpage even shows that all my plugins are either green or grey.

All Replies (2)

The "MetaStream 3 Plugin r4 " extension has been reported to cause this issue.


See also:

That did the trick. I uninstalled MetaStream3 from firefox and a program called Viewpoint Media from my computer.