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I have been asked to update my paypal account. I am having a problem folowing paypals instructions for finding info and updating with you.

molsonburns
molsonburns
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1.Open the Firefox browser 2.Click Help, then Check for Updates 3.Allow for your browser version to be detected by Firefox 4.The About Firefox window will open and Firefox will begin checking for updates. If updates are available, they'll download automatically. 5.When the updates are downloaded and ready to be installed, click Apply Update. Firefox will be restarted and the updates will be installed.

1.Open the Firefox browser 2.Click Help, then Check for Updates 3.Allow for your browser version to be detected by Firefox 4.The About Firefox window will open and Firefox will begin checking for updates. If updates are available, they'll download automatically. 5.When the updates are downloaded and ready to be installed, click Apply Update. Firefox will be restarted and the updates will be installed.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Was that an email you received, supposedly from PayPal?
If so, see this forum posting - https://support.mozilla.com/en-US/questions/832000#answer-196663

Which version of Firefox are you using?
That information can be found in Help > About Firefox

Firefox 4 did away with the separate Check for Updates menu item in the Help menu; when you click on Help > About Firefox in Firefox 4+ versions the "Check for Updates" is performed automatically (unless you have automatic updates disabled, then you have a Check for Updates button in the About Firefox window).

I'm curious what updating Firefox has to do with an update for PayPal? IMO, that isn't something a website should be attempting to control, especially since Mozilla is still supporting Firefox 3.5.19 and 3.6.17, along with 4.0.1 versions.

Modified by the-edmeister