Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upon selecting Tools, Options, Applications, an unresponsive script message is issued .

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by alarntson

more options

Upon selecting Tools, Options, Applications, an unresponsive script message is issued . See 1) in "more system details". If I select "Stop Script" the list of applications appears. However, if I then click on Adobe Acrobat application and try to change it to use "other", I get another script error. See 2) in "more system details". If I select "Stop Script" the list of Helper Applications appear and I can chose one of them. However the application box stays at "other" and is not replaced with the helper application.

Upon selecting Tools, Options, Applications, an unresponsive script message is issued . See 1) in "more system details". If I select "Stop Script" the list of applications appears. However, if I then click on Adobe Acrobat application and try to change it to use "other", I get another script error. See 2) in "more system details". If I select "Stop Script" the list of Helper Applications appear and I can chose one of them. However the application box stays at "other" and is not replaced with the helper application.

Modified by alarntson

All Replies (2)

more options

I remember having this problem a while ago and found that I had not enabled Java in Firefox. Go Tools>Options>Content and see if Enable JavaScript is ticked.

more options

Thanks but it is already ticked.