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The BACK button on 3.6.8 freezes and appears to be trying to reload the current page. Must reboot Firefox to get out. Windows Vista O/S. Wife's PC running same config does not have this problem.

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  • Last reply by Morbus

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Sometimes, repeatedly clicking the BACK button rapidly will "unfreeze" it, but that is rare. Does not seem to affect Thunderbird, only the Firefox 3.6.8 browser. This has been a problem for over a year, using not only the current config, but previous build versions.

It is random, doing it on multiple internet sites, mostly noticed on news sites. I have a Windows XP machine, with no problems. I also have a Windows 7 laptop and have not noticed the problem. Seems to be a Windows Vista/Firefox issue, and then only on one PC on the network.

Sometimes, repeatedly clicking the BACK button rapidly will "unfreeze" it, but that is rare. Does not seem to affect Thunderbird, only the Firefox 3.6.8 browser. This has been a problem for over a year, using not only the current config, but previous build versions. It is random, doing it on multiple internet sites, mostly noticed on news sites. I have a Windows XP machine, with no problems. I also have a Windows 7 laptop and have not noticed the problem. Seems to be a Windows Vista/Firefox issue, and then only on one PC on the network.

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It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.