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My thunderbird updated now i can't open my old files, how can i fix this?

Thunderbird Connectivity
Matt replied 3 days ago
jonny
jonny

Hi, I am running a windows 10 with Thunderbird version 157.0.1 (64bit) IMAP version. I am having problems with quite a few of my old messages not wanting to open when I click on them. This is the message that pops up (Server mail.daystar.io has disconnected. The server may have gone down or there may be a network problem.) mail.daystar.io is my carrier.

Hi, I am running a windows 10 with Thunderbird version 157.0.1 (64bit) IMAP version. I am having problems with quite a few of my old messages not wanting to open when I click on them. This is the message that pops up (Server mail.daystar.io has disconnected. The server may have gone down or there may be a network problem.) mail.daystar.io is my carrier.

All Replies (3)

Matt
Matt
  • Top 25 Contributor

your computer thinks you are disconnected. do you have an antivirus that scan email. Perhaps it is dead in the background and communication is failing because of it.

jonny
jonny Question owner

I have not installed any anti-viruses

Matt
Matt
  • Top 25 Contributor

Please go to the troubleshooting information on the help menu of Thunderbird. Click the copy to clipboad button and paste that into a reply on the forum.

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