"may be an image of text that says"
I'd be v grateful for help as this problem's in an email needed for me to sue for libel.
I drafted an email containing >50 screenshots, but not as attachments. Current download speed 257Mb/s.
Looking at it just now, it's saved with many instances saying "may be an image of text that says" followed by a description. Or as attached.
I thought that if I sent it to myself it may display correctly, but it doesn't. There's no notification bar.
I have the following settings: • View > Display Attachments Inline: checked. • Privacy settings > Allow remote content in messages: checked (no exceptions).
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Chosen Solution
When you copy an image from a website, it may also copy the remote content which the website applies to the image. All images that contain remote content will not be displayed, instead you see the broken file square box.
AS you have images showing as broken file icon, it's odds on that it's a link to a file which may not actually be stored on your computer.
Any image you insert inline must be an image file that is saved on your computer. That means it must not be saved in a folder that links/synchs to an external source eg: OneDrive. Because those images are links to where it is externally saved.
If you took a screenshot using 'Prt Scr' where is that saved ? My screenshots were auto saved by Windows in my C:// 'User Account' > Pictures > Screenshots folder. My User Account is not a Microsoft Account, it's a normal User Account I created, so all of its files and folders are not linked to an online storage, they are only only my computer. If you see 'screenshots' in same location - stored in 'Pictures' - By any chance have you got the 'Pictures' folder set up to get backed up/synced in OneDrive so you can see it using another computer or if you logged onto Microsoft account via a browser?
Many people are not always aware that if they boot up computer and logon onto a Microsoft Account, that all their data might be stored on a remote server and not necessarily on their PC.
- https://learn.microsoft.com/en-nz/answers/questions/5117260/confused-about-where-my-files-are-being-stored
- https://www.zdnet.com/home-and-office/work-life/is-onedrive-sending-all-your-windows-files-to-the-cloud-heres-why-and-what-you-can-do/
Test: open that screenshot image and save it as a jpg file on desktop Then in email use the insert that jpg file as inline. Report on results.
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All Replies (21)
Do you have View>message body set to original HTML? Are they screenshots that are embedded into an HTML document? The screenshot you posted seems incomplete. Possibly posting a larger view would clarify the issue.
Yes, Original HTML.
I'm not clever enough with terminology to understand what's meant by embedded. They're screenshots like the one attached, which is one in the same email that's displayed correctly.
The screenshot I posted in my original question *is* incomplete - that's the problem. In some cases, the image is replaced by "may be an image of text that says...", and in others, there's only the small box you see on the screenshot (x2).
My email address is a Gmail. If I view this email at mail.google.com, it's displayed the same as in TB.
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Yes, Original HTML.
I'm not clever enough with terminology to understand what's meant by embedded. They're screenshots like the one attached, which is in the same email but displayed correctly.
The screenshot I posted in my original question *is* incomplete - that's the problem. In some cases, the image is replaced by "may be an image of text that says...", and in others, there's only the small box you see on the screenshot (x2).
If I view this email at mail.google.com, it's displayed the same as in TB.
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Your screen image above shows links to Facebook items. You said that you put screenshots into your e-mail message. A screenshot would not have a link; it would be only an image.
So you must have put links into your message, not images (screenshots).
The email contains links followed by screenshots of what can be (or could be) found at those links.
Where you see links followed by small boxes, the small boxes are in place of the screenshots.
Then they are not screenshots.
What is your process for getting the items and putting them into a message?
Taking a screenshot using PrtSc, then going to email and pasting using Ctrl+V.
Then PrtSc is doing something that I did not think was possible and that AI says it does not do.
Are there any other steps in your process?
I am not questioning the copying and pasting. I am questioning the source of the URL (link). How does a print screen function get a Web address?
Andrew said
The email contains links followed by screenshots of what can be (or could be) found at those links. Where you see links followed by small boxes, the small boxes are in place of the screenshots.
It doesn't.
The screenshot I attached was of the web addresses followed by the screenshots of fb I took.
I understand.
Rick said
I understand.
Wait, no I don’t. I thought that you were explaining where the web addresses came from, but you were not.
I know that those are web addresses followed by your screenshots. My whole issue is: How did the addresses get into the message? Did you type them?
In any case, more to your question: Is there an image-to-text converter active on your system, maybe for accessibility? That is the kind of program that would interpret text in an image and produce the message “may be an image of text that says”. Maybe a Thunderbird add-on?
I have no experience with image-to-text functions.
Puzzling.. If you press the prtsc key and then paste into thunderbird, the screenshot would appear as a picture in the message, so it doesn't match what you're saying. Were you wanting to show the URL address and have an attachment of the screenshot? If the URLls sufficiently document your issue, I question the need for the screenshots... but that's off-topic. Suggestion: explain what you are wanting to achieve and we may be able to offer suggestions. thank you.
Web addresses typed.
The screenshots do appear as pics, but when the email's saved, *some* (only) display in the way explained.
Because it's the only email where I've pasted >40 screenshots, I can't help but think it's the no. of Mb that's the problem - though I have fast broadband.
Don't have image-to-text convertor.
The need for screenshots is that some of the links no longer exist, and others could get removed.
I just need all my screenshots to display as pics.
Thanks.
Have you considered saving the pics as jpg files? Then, you could resize them. What you're doing is hitting the wall of network capacity. It's not infinity. If you save all the snapshots to disc, they are possibly each several meg, yet reducing to 900 pixels or therabouts still fills much of a screen at a a smaller size. That is, I suggest you save all pics as jpg and then reduce all of them to smaller size. It's work, but doable. This is not a thunderbird issue, but a throughput issue. Here is a site that may help, but I have not used it: https://www.iloveimg.com/compress-image/compress-jpg And I suggest including as attachments and name them as desired. That transfers across network simpler than trying to put all photos into the email message. Just my two cents...
If the problem is size, I would expect a limitation at the server that would reject the message, not alter the attachments. So I am puzzled and out of diagnoses.
If it is a size issue, another approach would be to split up the images over several messages so that no one message reaches the size limit.
I would send attachments, not inline images One benefit is that the images will be easier for your recipient to save outside e-mail.
You can probably open each screen image in an image editing app (“new file from clipboard” or similar), then save it to disk. That is where you could use David’s suggestion to shrink the files.
If you are using PrtSc without options, you may be clipping more than you want to. That would affect size and maybe privacy.
I can't save them as attachments anymore, as they're no longer there (or on my hard drive).
I can do as you suggest in future, or save to the cloud.
Andrew said
I can't save them as attachments anymore, as they're no longer there (or on my hard drive).
I assumed that you would have to clip the images from the Web again because they were lost in your e-mail problem. No? If not, if you can salvage the images from e-mail, you might be able to copy the inline images and do what you want with them.
Many of the links no longer exist (the reason I screenshot them).
When I copy from those small boxes to Paint, I get this, attached.