Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I cannot get the free VPN to turn on

Firefox VPN
Kiki replied
Lee
Lee

I cannot get the free VPN to turn on. It keeps looping me back to sign in and then tells me to turn it on and then it loops back to the sign in and continues to loop

I cannot get the free VPN to turn on. It keeps looping me back to sign in and then tells me to turn it on and then it loops back to the sign in and continues to loop

All Replies (1)

Kiki
Kiki
  • Locale Leader
  • Administrator
  • Moderator
  • Top 10 Contributor
Mozilla Staff

Hi Lee,

Are you able to turn it on using a new profile?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.