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I can't send a message from a shared email

Thunderbird Send and receive email
david replied
sergey
sergey

Good afternoon.

The message was composed using a translator I have 3 mail for work. 1 personal, 2 shared There are no problems with my personal email. I can't send messages from two other emails, and I get an error

Error translation "Error sending message. Error sending mail. Mail server responded: Error: send AUTH command first. 1777978756-Gxds2c0SZiE0-r8k7j8Ju. Make sure the email address you specified in your account settings is correct and try again."

Good afternoon. The message was composed using a translator I have 3 mail for work. 1 personal, 2 shared There are no problems with my personal email. I can't send messages from two other emails, and I get an error Error translation "Error sending message. Error sending mail. Mail server responded: Error: send AUTH command first. 1777978756-Gxds2c0SZiE0-r8k7j8Ju. Make sure the email address you specified in your account settings is correct and try again."
Attached screenshots
david
david
  • Top 10 Contributor
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Chosen Solution

Thanks for the feedback. I'm glad all is well. :)

All Replies (4)

david
david
  • Top 10 Contributor

Please translate the error message completely. It may help to also share screenshots of incoming server settings pane and SMTP server settings pane.

sergey
sergey Question owner

I changed the language to English to take a screenshot of the error in English, and the error is gone. After changing to Russian, it doesn't appear. Everything works, I don't know how this happened.

sergey
sergey Question owner

I found the cause of the error. This field was empty by default.

david
david
  • Top 10 Contributor

Chosen Solution

Thanks for the feedback. I'm glad all is well. :)

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