Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep geting this captive portal message. I am on my home wifi not any kind of captive portal. How can I tell Firefox to cool it?

  • 3 replies
  • 0 have this problem
  • 27 views
  • Last reply by TyDraniu

Michael Lair
Michael Lair

Just seemingly out of the blue I started getting Firefox captive portal warnings. Most websites load normally but if it's a new site i.e. one I ahven't visited in a while I get the "you must log into this netrwork before you an access the internet" message. I am and have only and always been on my home wifi with this computer, it's a laptop but has never been out of my house. Forefox seems slow lately and I keep getting this message. Other browsers work fine by the way.

Just seemingly out of the blue I started getting Firefox captive portal warnings. Most websites load normally but if it's a new site i.e. one I ahven't visited in a while I get the "you must log into this netrwork before you an access the internet" message. I am and have only and always been on my home wifi with this computer, it's a laptop but has never been out of my house. Forefox seems slow lately and I keep getting this message. Other browsers work fine by the way.

All Replies (3)

George Kitsoukakis
George Kitsoukakis

Hi

Since you mentioned Firefox feels slow, maybe an outdated extension might be intercepting your traffic.

Try clicking the Menu > Help > Troubleshoot Mode... and select Restart.

If the warnings stop and the speed returns, one of your add-ons needs update.

Try it

Michael Lair
Michael Lair Question owner

Restarted in troubleshoot mode with all extensions turned off. First thing I see is the banner above all the open pages saying you must log in to this network before you can access the internet. (But of course I'm already acessing the internet on my home wifi.)

TyDraniu
TyDraniu
  • Top 10 Contributor

Can you open this page? If it's annoying, enter about:config in the address bar and switch network.captive-portal-service.enabled to false.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.