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How to adjust the HLS setting.

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  • Last reply by WhatABee

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet.

Whatever the case, where and how do I check and/or adjust the HLS setting?

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet. Whatever the case, where and how do I check and/or adjust the HLS setting?

All Replies (1)

This answer was generated by AI. Please verify critical information.

The "HLS setting too low" error comes from the video website, not Firefox. Try these steps:

1. **Test YouTube**. If videos play there, the problem is with that specific site. 2. **Clear site data**. Go to History > Clear Recent History, select "Cache" and "Cookies" for "Last Hour," and clear them. If the video works after this, old data was the cause. 3. **Disable tracking protection**. Click the shield icon in the address bar and turn off protection for this site temporarily. If the video loads, this setting was blocking it.

If nothing helps, contact the website owners as the issue is likely on their end.

Sorry if this answer didn't help you.

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