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don't have access to registeret email

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  • Last reply by moffe-ib

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How can I cancel my donation to Thunderbird when the email address used for registration no longer exists?

How can I cancel my donation to Thunderbird when the email address used for registration no longer exists?

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I don't understand. Donations aren't tied to an email address, but are for the continued development and support for Thunderbird.

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IIRC donation accounts are tied to an email address. But the donor team should still be able to help you. Please see https://www.thunderbird.net/en-US/donate/help/

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Hi Wayne Mery

I have tried the link you sent, where I can choose different options, including "update my donation email address" but the problem is that I have to give up the email address I registered when I signed up, so they can send me an email for confirmation, and I can't receive this email because the email address no longer exists! I don't see any options in the different topics I can choose!

I have now tried writing to the company responsible for the collection, to see if they can help. Hope that solves the problem. Otherwise, I don't know what options there are, besides rejecting the payments in my bank.

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