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Message "Windows file-dialog has crashed"

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  • Last reply by ronks1

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I am intermittently but repeatedly getting this message in Firefox:

> The Windows file-dialog has crashed. No file or folder could be selected.

Windows 11, Firefox 142.0.1 Most recently within www.facebook.com Edit Album

Is this a known problem? And does it have a solution?

I am intermittently but repeatedly getting this message in Firefox: > The Windows file-dialog has crashed. No file or folder could be selected. Windows 11, Firefox 142.0.1 Most recently within www.facebook.com Edit Album Is this a known problem? And does it have a solution?

All Replies (2)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Helpful?

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Here is a complete list of reports, all fairly recent. None were marked with bp- so I submitted them all a few minutes ago. I should mention that FF does not itself terminate;

it reports that the "Windows file-dialog has crashed" and (so far as I can tell) keeps running.

For what it's worth, I am also recently seeing crashes in Photoshop Elements 2025; in that case PSE closes. May be unrelated, but I wanted to mention.

bp-e62da598-c042-4957-ac20-dea010250910 bp-41e8bc50-1913-4d7c-ac9c-8711e0250910 bp-fb60d861-6f57-45d0-a586-b1eea0250910 bp-6a137f10-f8a3-4cad-9ac8-e47910250910 bp-ee275972-5448-4345-80f1-31daa0250910 bp-20aa0dd7-a76c-4144-bbf4-cc2ed0250910 bp-342c782f-4728-4e7d-a41c-69bab0250910 bp-4dad0664-2441-4504-8767-1d14b0250910 bp-c0a296b4-a5e7-4157-99af-f67360250910

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