Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for windows updates

  • 1 reply
  • 0 have this problem
  • Last reply by Denys

more options

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest version of firefox. If so click here and the upgrade will be installed and your open website connections will still be open once it has been accomplished.

I'm nervous about just believing anything that is presented or pitched to me on the internet.

Upon accessing the firefox website just now under upgrades it says that upgrades to firefox will be made automatically as appropriate, but if I want to manually install an upgrade there is a way to do it.

      • Is the small box offering to upgrade my firefox browser actually from firefox? Or some scammer?

I'm thinking that if upgrades are done automatically, why would I get this box asking me if I want to install the latest upgrade?

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest version of firefox. If so click here and the upgrade will be installed and your open website connections will still be open once it has been accomplished. I'm nervous about just believing anything that is presented or pitched to me on the internet. Upon accessing the firefox website just now under upgrades it says that upgrades to firefox will be made automatically as appropriate, but if I want to manually install an upgrade there is a way to do it. *** Is the small box offering to upgrade my firefox browser actually from firefox? Or some scammer? I'm thinking that if upgrades are done automatically, why would I get this box asking me if I want to install the latest upgrade?

All Replies (1)

more options

Hello,

For information about Firefox updates, please see Update Firefox to the latest release.

You are right to question what you see in the web. However, without a screenshot it is hard to say whether the pop-up you get is genuine. Remember, that you can always follow the instructions from the article to safely update your browser. If you still want to investigate the pop-up, please add a screenshot to your answer.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.