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High CPU useage when TB is out of focus

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  • Last reply by Tim

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Hi,

I'm on a fresh Windows and the CPU usage is waaaaay too big. When TB is out of focus, it uses about 10% of my CPU. This can go up to 15% when the window is active. It's not doing anything, not downloading or compacting or anything.

Thanks !

Hi, I'm on a fresh Windows and the CPU usage is waaaaay too big. When TB is out of focus, it uses about 10% of my CPU. This can go up to 15% when the window is active. It's not doing anything, not downloading or compacting or anything. Thanks !
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Modified by Wayne Mery

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Hi, sorry for the delay.

No, I only have 10 folders with 100 items tops in each. I definitely wasn't copying or moving mail around ... The issue was resolved in the latest update, I still don't know what caused it but it looks like an edge case at this point

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What shows in Thunderbird activity manager at that time. I find it is often indexing the monitor reports that Thunderbird is determining what needs to be indexed. When it gets to much, I delete the global index and let it start again. It is notoriously problematic with getting out of sync with reality. https://support.mozilla.org/kb/rebuilding-global-database

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thanks, I didn't know about this process nor about the activity manager, but I'm afraid it's something else. I even did the rebuilding process but it was rather quick.

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Hello there

Using the Activity manager .

Activity manager The usage of 10% on the pc is normal it is normally oke for the use of a healthy background and it can go up to 15%.If the usage is not 10% or 15% it went after a direct startup of Windows . .

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Well I can say for sure that in previous versions, Thunderbird used less than 1% CPU. Here is a screenshot of my task manager of when I open Thunderbird for a minute. Btw, I just discovered that it also uses some bandwidth. It might be linked to a problem with the chat functionality.

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If you problem is not chat related, and a necessary factor is a Thunderbird upgrade, then we should be able to find the cause through a combination of information from you: 1. A performance profile using https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance 2. A regression range using https://mozilla.github.io/mozregression/quickstart.html

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Couldn't do a performance profile - The profile setting window was blank and profile.firefox.com showed no recent results after running the test with default options.

However, I used mozregression to switch to version 135 and everything works great, I have a 0% average and it peaks to 2% when I open a big mail with pictures.

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Tim said

Couldn't do a performance profile - The profile setting window was blank and profile.firefox.com showed no recent results after running the test with default options. However, I used mozregression to switch to version 135 and everything works great, I have a 0% average and it peaks to 2% when I open a big mail with pictures.

Thanks for that information! And thanks for the performance screen shots, but honestly pretty much anything other than the profiler is of no help - except having the actual CPU usage numbers.

And interesting because:

Would you say that you have more than 50-100 active folders?

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Hi, sorry for the delay.

No, I only have 10 folders with 100 items tops in each. I definitely wasn't copying or moving mail around ... The issue was resolved in the latest update, I still don't know what caused it but it looks like an edge case at this point

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