I can login to my account, but I still LOST it!
I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmation email last year and trace my account. I can clearly see that the email address is the one I try to login with. how is that happen? can i get my data back?
BTW, I create the recovery key through the website. The problem is how I login my account in the APP.
All Replies (3)
The account I am using here is not the one I used to use. I create a now account to post the help.
If you lost access and email access to that account no users on here can help since that is now a lost account.
Relax, it is a common issue frequently raised by Chinese users.
The database for Chinese users is separated from the global users.
What you need to do is
1. open configuration by typing "about:config" in the address bar 2. search for "identity.fxaccounts.autoconfig.uri" 3. fill in the blank with "https://accounts.firefox.com.cn", then apply
login in with your previous account
Good luck
Modified by Phyo Zeng
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