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  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by jworks

onekooch
onekooch

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just not Mozilla.

How can Mozilla fix this? Or how do I get this info to them so they can do repairs. It's not an ATT issue since I can login elsewhere.

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just not Mozilla. How can Mozilla fix this? Or how do I get this info to them so they can do repairs. It's not an ATT issue since I can login elsewhere.

All Replies (2)

markwarner22
markwarner22

onekooch said
But I can login from a Mozilla Private Window.

This right here would seem to show that you got Addon issues that is blocking normal browser login actions and you need to figure out the problematic Addon. You need to disable of them then turn one at a time on/off til while loading Firefox to the same page until you find the problematic Addon and remove it and find a better version that works.

Helpful?

jworks
jworks

Markwarner22 suggestion helped me. I found that if I turn off Facebook Container I can log into my ATT account. If I turn it back on I go back to the same problem not allowing me to log in to the ATT account. I guess I'll just leave the FB Container on until I need to log in to ATT again. Bummer though, should be fixed.

Helpful?

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