Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

loss of all firefox passwords and bookmarks.

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by jonzn4SUSE

more options

About 12 hrs. ago somehow this happened: Apps removed while resetting your PC. now i have no passwords or bookmarks

About 12 hrs. ago somehow this happened: Apps removed while resetting your PC. now i have no passwords or bookmarks
Attached screenshots

All Replies (1)

more options

gandolf2 said

somehow this happened

What app generated this report? Is your Firefox data on another device? Sync info... FYI... Firefox Sync IS NOT A DATA BACKUP SERVICE https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://www.mozilla.org/en-US/firefox/features/sync/ https://hacks.mozilla.org/2018/11/firefox-sync-privacy/ Sync is not a backup tool but it is a good sync/transfer/move tool https://support.mozilla.org/en-US/forums/contributors/707681

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.