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Videos are no longer accessible on the pages of certain websites

  • 2 replies
  • 1 has this problem
  • 47 views
  • Last reply by ICC CT

jean-pierre.rousseaux
jean-pierre.rousseaux

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation santé (www.conversationsante.com) websites. For a few weeks now, the videos are no longer accessible on the pages of these two sites. The window of the video is empty. However, if I try the same link in Google Chrome, it works fine. I've contacted the publishers of these two sites, who tell me that nothing has changed on their sites in recent weeks. He advised me to contact you to find out more. Can you help me? I prefer to use Firefox, which protects my privacy better. Thanks in advance. Regards, Jean-Pierre R.

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation santé (www.conversationsante.com) websites. For a few weeks now, the videos are no longer accessible on the pages of these two sites. The window of the video is empty. However, if I try the same link in Google Chrome, it works fine. I've contacted the publishers of these two sites, who tell me that nothing has changed on their sites in recent weeks. He advised me to contact you to find out more. Can you help me? I prefer to use Firefox, which protects my privacy better. Thanks in advance. Regards, Jean-Pierre R.
Attached screenshots

Chosen solution

Same for me. If I disable the Enhanced Tracking Protection, I can see the video on the conversationsante.com website. As I had contacted the site's editor and he told me that nothing had changed on the website in recent weeks, I suppose the problem appeared due to changes in the Enhanced Tracking Protection of Firefox.

This solved my problem. Thanks for your help.

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All Replies (2)

cor-el
cor-el
  • Moderator

I need to disable Enhanced Tracking Protection to see the video on the conversationsante.com website. The Web Console hows a message that content is blocked due to ETP.

jean-pierre.rousseaux
jean-pierre.rousseaux Question owner

Chosen Solution

Same for me. If I disable the Enhanced Tracking Protection, I can see the video on the conversationsante.com website. As I had contacted the site's editor and he told me that nothing had changed on the website in recent weeks, I suppose the problem appeared due to changes in the Enhanced Tracking Protection of Firefox.

This solved my problem. Thanks for your help.