Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wrong password

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by TechHorse

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wondering whether simply changing the password is a solution or whether this situation indicates something else is going on.

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wondering whether simply changing the password is a solution or whether this situation indicates something else is going on.

All Replies (1)

jellis4, do you manually type in the password in all cases, or do you use a password manager to fill the password in for you?

If you do type it in yourself, then maybe this is a keyboard layout issue? As in, the same physical key on your keyboard can produce a different output in the OS, depending on the OS's keyboard layout settings?

Have you tried typing the password into a text editor to see if the password you are expecting corresponds to how the OS is interpreting what you have typed?