Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't play videos from YouTube or Twitch

  • 1 reply
  • 0 have this problem
  • 144 views
  • Last reply by bitomic

more options

Using arch's latest version. I recently upgraded my firefox version to 117.0, and can't play any videos from different sources.

The image freezes and is in an eternal buffering state.

I tried downgrading to 116.0 and 115.0, and the issue persists, so it doesn't seem to be related to the latest Firefox version.

So far, I've confirmed the same issue in YouTube and Twitch.

On Twitch, the videos are super laggy. The image freezes, then moves to a different scene, freezes again, and then the same thing over and over.

On YouTube, it always shows as loading. If I try to move it to play a different time in the video, it works for half a second and then freezes again.

The issue still occurs if I try incognito mode, troubleshoot mode and refreshing Firefox. I already tried disabling hardware acceleration (https://support.mozilla.org/en-US/questions/1206076) and have no more ideas or options.

Thanks in advance!

Using arch's latest version. I recently upgraded my firefox version to 117.0, and can't play any videos from different sources. The image freezes and is in an eternal buffering state. I tried downgrading to 116.0 and 115.0, and the issue persists, so it doesn't seem to be related to the latest Firefox version. So far, I've confirmed the same issue in YouTube and Twitch. On Twitch, the videos are super laggy. The image freezes, then moves to a different scene, freezes again, and then the same thing over and over. On YouTube, it always shows as loading. If I try to move it to play a different time in the video, it works for half a second and then freezes again. The issue still occurs if I try incognito mode, troubleshoot mode and refreshing Firefox. I already tried disabling hardware acceleration (https://support.mozilla.org/en-US/questions/1206076) and have no more ideas or options. Thanks in advance!

Chosen solution

Nevermind, it was an issue with my arch installation, and the same problem occurred in other browsers. https://bbs.archlinux.org/viewtopic.php?id=276311 fixed it for me.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Nevermind, it was an issue with my arch installation, and the same problem occurred in other browsers. https://bbs.archlinux.org/viewtopic.php?id=276311 fixed it for me.