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My emails from Thunderbird are showing as not authenticated when I send emails to my gmail

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  • Last reply by hello173

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Everytime I send a test email out from my Thunderbird application to my personal Gmail i see a symbol of a red question mark in the profile picture section and states that gmail cannot verify that I have sent this message. When I googled the issue it said that my emails need to be authenticated by updated my SPF records.. Where can I find my SPF records.. GoDaddy (where i purchased the domain from) & WIX (where i've moved the domain to) have both asked me to get in touch with Thunderbird to figure my SPF records so it can be updated on WIX. can you please tell me where i can find my SPF records on Thunderbird.... Thank You!

Everytime I send a test email out from my Thunderbird application to my personal Gmail i see a symbol of a red question mark in the profile picture section and states that gmail cannot verify that I have sent this message. When I googled the issue it said that my emails need to be authenticated by updated my SPF records.. Where can I find my SPF records.. GoDaddy (where i purchased the domain from) & WIX (where i've moved the domain to) have both asked me to get in touch with Thunderbird to figure my SPF records so it can be updated on WIX. can you please tell me where i can find my SPF records on Thunderbird.... Thank You!

All Replies (4)

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It would be WIX, because that is where your website is hosted.

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Thank you but both WIX & GoDaddy have to told me to contact the email provider...

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If I may be so bold, both WIX and GoDaddy are wrong.

GoDaddy's Domain Control Center is where all domain-related records are configured and updated. But it sounds like you've transferred control of that domain to WIX, in which case it should be accessible in your WIX account settings.

I would suggest explaining the situation to WIX again and asking for their help to update your SPF records.

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Yes, thanks.. I am going to get in touch with WIX again to see if they can help..