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Can no longer send mail with 102.3.3

  • 4 replies
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  • Last reply by prof2

prof2
prof2

TB just upgraded itself to 102.3.3 and I can no longer send email. I appear to be able to receive it, but if I compose a msg, when I hit the Send button, nothing happens. Then, when I close that message, it asks if I want to save it in Drafts. Sometimes, right after I hit Send, a small window pops open for a fraction of a second. It looks like a progress bar but I can't be sure.

I had sent an email an hour or so prior, and everything was working fine. When I opened TB again to check for mail, a new msg appeared and Firefox opened telling me about the upgrade. When I tried to reply to that msg, that's when the send failed. I tried rebooting and resending (to other addresses), but no luck. For the record, it appears that the rest of TB is OK, in that I still see my old msgs, address book, etc.

TB just upgraded itself to 102.3.3 and I can no longer send email. I appear to be able to receive it, but if I compose a msg, when I hit the Send button, nothing happens. Then, when I close that message, it asks if I want to save it in Drafts. Sometimes, right after I hit Send, a small window pops open for a fraction of a second. It looks like a progress bar but I can't be sure. I had sent an email an hour or so prior, and everything was working fine. When I opened TB again to check for mail, a new msg appeared and Firefox opened telling me about the upgrade. When I tried to reply to that msg, that's when the send failed. I tried rebooting and resending (to other addresses), but no luck. For the record, it appears that the rest of TB is OK, in that I still see my old msgs, address book, etc.

Chosen solution

I found the data in an old prefs.js file. In case anyone else from central NY who's using Roadrunner/Spectrum needs it, it's smtp-server.twcny.rr.com on port 25.

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All Replies (4)

prof2
prof2 Question owner

I also tried installing TB 102.3.3 on another PC, and then restored a backup that was a couple of weeks old from MozBackup. Everything showed up as it should and I could receive mail but still couldn't send. Still can't.

prof2
prof2 Question owner

After some poking around, it appears that 102.3.3 blew away my outgoing server (SMTP) settings. There's nothing there. What the heck? How do I recover these?

prof2
prof2 Question owner

Does anyone have the SMTP settings for Roadrunner/Spectrum in central New York? Spectrum "tech support" could not help. They only answer questions about their web interface. Further, the info on their web site is incomplete. Thanks

prof2
prof2 Question owner

Chosen Solution

I found the data in an old prefs.js file. In case anyone else from central NY who's using Roadrunner/Spectrum needs it, it's smtp-server.twcny.rr.com on port 25.