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Dowmload of Firefox update failed. The problem seems to be with not having recorded a new administrator. Can you help?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

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At 93, I need extra help. I lke and have used Firefox as my default browser fo a long time. Accepting your uopdate has caused problems for me. I will arrange a house call for technical repair, but hevwill need some help. I am thinking that it is probably best to delete the Firefox programming and download again.

At 93, I need extra help. I lke and have used Firefox as my default browser fo a long time. Accepting your uopdate has caused problems for me. I will arrange a house call for technical repair, but hevwill need some help. I am thinking that it is probably best to delete the Firefox programming and download again.

All Replies (2)

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Please excuse the typing errors!

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Please explain the problem in detail. What happens? What are the exact error messages?


If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/