Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

navigator.mediaDevices.getUserMedia never resolves

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0)

navigator.mediaDevices.getUserMedia({ audio: true}).then(() => console.log("done"))

Otherwise, the Promise never resolves or rejects. Is this a bug or a feature, and where is this documented? Is there a media Config setting, to tell Firefox to allow getUserMedia Promise to resolve in non-active Tabs? Otherwise this looks like a bug for me...

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0) navigator.mediaDevices.getUserMedia({ audio: true}).then(() => console.log("done")) Otherwise, the Promise never resolves or rejects. Is this a bug or a feature, and where is this documented? Is there a media Config setting, to tell Firefox to allow getUserMedia Promise to resolve in non-active Tabs? Otherwise this looks like a bug for me...

Chosen solution

Solution: "Firefox Autoplay"

about:preferences -> Security -> Autoplay

Audio Autoplay for background Tabs/Windows is not allowed due to the strict Media Policy. The Autoplay setting bypasses the Policy and allows audio to be played for non-active Tabs/Windows (Tabs/Windows in Background)

Edit (2020-12-01) After a little testing and investigation, I found out that playing Audio in non-focused Firefox Tabs/Window is possible with Autoplay. But unfortunately, it is still not possible to bypass the strict policy when it comes to WebRTC/SIP. The Promise stil doesn't resolve, even with Autoplay enabled for all Sites.

Read this answer in context 👍 0

All Replies (4)

Additional Information: In my tests, I have permanently added audio permissions. The promise is only resolving as soon as I click into the Tab or Alt-Tabbing into it.

One more note: I tried playing around media.block-autoplay-until-in-foreground as well. Maybe this is the setting which causes the strange bug, and not working correctly?

The Bug won't be fixed. As I understand this correctly, this is a security feature: https://bugzilla.mozilla.org/show_bug.cgi?id=1195654

Modified by Ki-Hyoun Kim

Chosen Solution

Solution: "Firefox Autoplay"

about:preferences -> Security -> Autoplay

Audio Autoplay for background Tabs/Windows is not allowed due to the strict Media Policy. The Autoplay setting bypasses the Policy and allows audio to be played for non-active Tabs/Windows (Tabs/Windows in Background)

Edit (2020-12-01) After a little testing and investigation, I found out that playing Audio in non-focused Firefox Tabs/Window is possible with Autoplay. But unfortunately, it is still not possible to bypass the strict policy when it comes to WebRTC/SIP. The Promise stil doesn't resolve, even with Autoplay enabled for all Sites.

Modified by Ki-Hyoun Kim