Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox/Mac gets stuck when asking it to send Outlook mail/share Google Drive items

  • No replies
  • 1 has this problem
  • 2 views

Hi, I'm using a Macbook pro (OS Mojave) & Firefox (80.0.1). I'm having issues when I'm in Outlook365 (web version) and I click the People icon at bottom left to send an email to my Contact Lists. I select a list, and Send E-mail, and the pop up window for Outlook Office 365 opens but there is nowhere to write the email. Just says "Loading" with a spinning wheel. Works with Safari, though.

Same for sharing with Google Drive. When I click Share, it says "Sorry, Sharing is unavailable at this time. Try again later." But it too works with Safari.

This just started happening a couple of weeks ago. I stopped all the extensions. I even threw out the Cookies and Cache, restarted, and refreshed/reinstalled Firefox.

Any help would be appreciated.

Hi, I'm using a Macbook pro (OS Mojave) & Firefox (80.0.1). I'm having issues when I'm in Outlook365 (web version) and I click the People icon at bottom left to send an email to my Contact Lists. I select a list, and Send E-mail, and the pop up window for Outlook Office 365 opens but there is nowhere to write the email. Just says "Loading" with a spinning wheel. Works with Safari, though. Same for sharing with Google Drive. When I click Share, it says "Sorry, Sharing is unavailable at this time. Try again later." But it too works with Safari. This just started happening a couple of weeks ago. I stopped all the extensions. I even threw out the Cookies and Cache, restarted, and refreshed/reinstalled Firefox. Any help would be appreciated.