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CHASE Bank Pay Screen

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  • 1 has this problem
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  • Last reply by FredMcD

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After new update to 79.0, I can not use the Pay Bill Screen on the Chase Bank Web Site. After i select "Pay this Amount" the Screen turns white Never had a problem for over 10 years. I use CCleaner / Privacy Eraser / Glary Utilities often. Thank you for any help Steve

After new update to 79.0, I can not use the Pay Bill Screen on the Chase Bank Web Site. After i select "Pay this Amount" the Screen turns white Never had a problem for over 10 years. I use CCleaner / Privacy Eraser / Glary Utilities often. Thank you for any help Steve

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We do not recommend using other programs to clear Firefox because they could corrupt the files. Also, the browser can clean itself.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}