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Firefox just threw away over 80 URLS and passwords

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  • Last reply by jscher2000

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Firefox just threw away over 80 URLS usernames and passwords Is there any way of getting back to the password manager that worked?

Chosen solution

Hello Robin M,


Firefox Lockwise method Where are usernames and passwords stored in Firefox? See Edit or delete a login in Firefox Lockwise on desktop for more information.

  1. Click on the menu button. to open the menu panel.
  2. Click Logins and Passwords. A window will open with a list of your saved logins.
  3. Search or scroll to find the login you want to change. Usernames: Double-click the username to change it.


[https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edi...]


i hope your problem is fixed


thank you!

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Chosen Solution

Hello Robin M,


Firefox Lockwise method Where are usernames and passwords stored in Firefox? See Edit or delete a login in Firefox Lockwise on desktop for more information.

  1. Click on the menu button. to open the menu panel.
  2. Click Logins and Passwords. A window will open with a list of your saved logins.
  3. Search or scroll to find the login you want to change. Usernames: Double-click the username to change it.


[https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edi...]


i hope your problem is fixed


thank you!

Helpful?

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Hi Robin M, sorry to hear about this problem. What happened leading up to that? Did you get any error messages?

Also, please preserve a backup copy of two files for possible data extraction. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, on the Profile Folder row, click the "Open Folder" button. This should launch a new window listing various files and folders in Windows' File Explorer.

Find these two files and for each, right-click > Copy, then right-click > Paste on your Windows desktop or another safe place:

  • logins.json
  • key4.db

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