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I cannot get into Firefox at all. How can I reset it if I can't get into it?

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  • Last reply by Shadow110

loridew
loridew
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I am unable to get into Firefox at all to even try and refresh it or fix it in safe mode. How can I fix Firefox if I cannot get into it to begin with?

I am unable to get into Firefox at all to even try and refresh it or fix it in safe mode. How can I fix Firefox if I cannot get into it to begin with?

All Replies (1)

Shadow110
Shadow110
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Hi, grab a copy of your Profile :

Then : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

If can not get in use : https://www.revouninstaller.com/revo_uninstaller_free_download.html Then repeat the install with Full Version Installer. Please let us know if this solved your issue or if need further assistance.