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Cant play mp3 files on websites

Posted

Hi,

I have a html5 chat where you can send mp3 sounds so everyone else in the room can hear them but not if you have firefox. Why is that? It works fine on chrome and every other browser.

Thank you.

Hi, I have a html5 chat where you can send mp3 sounds so everyone else in the room can hear them but not if you have firefox. Why is that? It works fine on chrome and every other browser. Thank you.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

More Information

Bala Subramaniyan 1 solutions 21 answers

Then, I think problem is with your device. Try to update the sound drivers.

Then, I think problem is with your device. Try to update the sound drivers.

Question owner

Is there any way to debug it? There is a guy that has FF 54.0.1 and says it works there. It cant be a problem with my device because I can hear it on any other browser except Firefox.

Is there any way to debug it? There is a guy that has FF 54.0.1 and says it works there. It cant be a problem with my device because I can hear it on any other browser except Firefox.
Bala Subramaniyan 1 solutions 21 answers

Do one thing, Reset your browser and removed unwanted extensions.

Do one thing, Reset your browser and removed unwanted extensions.

Question owner

I did that already and no use. Do you mind to give it a try?

I did that already and no use. Do you mind to give it a try?

Question owner

Hello?? Help please??

Hello?? Help please??

Question owner

Hey!! What about some help??? HEEEEEEEEEEEEEEEEEEEEEEEEEEEELP!!

Hey!! What about some help??? HEEEEEEEEEEEEEEEEEEEEEEEEEEEELP!!
JohnnysJazz 0 solutions 5 answers

THERE IS NO HELP HERE!!! FIREFOX HAS ABANDONED ANY SIMILANCE OF GIVING A GODDAMN ABOUT YOU!

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

THERE IS NO HELP HERE!!! FIREFOX HAS ABANDONED ANY SIMILANCE OF GIVING A GODDAMN <!-- SHIT --> ABOUT YOU! ''[Profanity removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157840 answers

You need to make sure you have native OS support to play mp3 and mp4 (H.264) files if you have problems with playing these files with the HTML5 media player.

You need to make sure you have native OS support to play mp3 and mp4 (H.264) files if you have problems with playing these files with the HTML5 media player. *https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows *https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues *https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

Question owner

cor-el, as I already said, I can hear the sounds on every other browser, I can even hear the sounds from the player but not from the javascript request just it happened to you. So I dont think it has anything to do with file support.

cor-el, as I already said, I can hear the sounds on every other browser, I can even hear the sounds from the player but not from the javascript request just it happened to you. So I dont think it has anything to do with file support.
Shadow110 1072 solutions 14836 answers

May I suggest this : https://www.videolan.org/vlc/index.html It will play anything. See if the Problem is still there.

May I suggest this : https://www.videolan.org/vlc/index.html It will play anything. See if the Problem is still there.

Modified by Shadow110

Shadow110 1072 solutions 14836 answers

What version Firefox are you now running please. Current version is 59.0.2

This may also concern you but need to read to make sure : https://www.howtogeek.com/345946/microsoft-blocks-all-windows-7-security-updates-unless-you-have-antivirus/

What version Firefox are you now running please. Current version is 59.0.2 This may also concern you but need to read to make sure : https://www.howtogeek.com/345946/microsoft-blocks-all-windows-7-security-updates-unless-you-have-antivirus/

Question owner

I am running 59.0 and I have already installed videolan. Its not a problem with my computer, I can assure you that, but rather a problem with firefox because I sent a sample to cor-el and he cant hear it either on firefox.

I am running 59.0 and I have already installed videolan. Its not a problem with my computer, I can assure you that, but rather a problem with firefox because I sent a sample to cor-el and he cant hear it either on firefox.
Shadow110 1072 solutions 14836 answers

How about 7min fix if works : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

How about 7min fix if works : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.

Question owner

Thank you for your support but I have even tried on other computers and I got the same result. Its a problem with firefox programming, maybe a bug. I can send you the sample so you can test it yourself to see what I mean.

Thank you for your support but I have even tried on other computers and I got the same result. Its a problem with firefox programming, maybe a bug. I can send you the sample so you can test it yourself to see what I mean.

Question owner

Please help me! I have tried all!

Please help me! I have tried all!
cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157840 answers

I assume that this is a problem with content retrieved via XHR and not loaded in the normal way to launch the HTML5 media player. I don't know how this content is retrieved and what the browser (Firefox) is supposed to do with it and why Firefox doesn't launch the player.

I assume that this is a problem with content retrieved via XHR and not loaded in the normal way to launch the HTML5 media player. I don't know how this content is retrieved and what the browser (Firefox) is supposed to do with it and why Firefox doesn't launch the player.

Question owner

No player is supposed to be launched, its just a 1 second-long sound. Its not meant to be rewind or fast forwarded, not even paused. The command should play the sound automatically as soon as the button is pressed just like it does on chrome. I hope somebody from the mozilla developers team could take a look, I would really appreciate it.

No player is supposed to be launched, its just a 1 second-long sound. Its not meant to be rewind or fast forwarded, not even paused. The command should play the sound automatically as soon as the button is pressed just like it does on chrome. I hope somebody from the mozilla developers team could take a look, I would really appreciate it.
JohnnysJazz 0 solutions 5 answers

cor-el said

I assume that this is a problem with content retrieved via XHR and not loaded in the normal way to launch the HTML5 media player. I don't know how this content is retrieved and what the browser (Firefox) is supposed to do with it and why Firefox doesn't launch the player.

I was writing and writing and suddenly All Text Dissappeared.

''cor-el [[#answer-1090543|said]]'' <blockquote> I assume that this is a problem with content retrieved via XHR and not loaded in the normal way to launch the HTML5 media player. I don't know how this content is retrieved and what the browser (Firefox) is supposed to do with it and why Firefox doesn't launch the player. </blockquote> I was writing and writing and suddenly All Text Dissappeared.
JohnnysJazz 0 solutions 5 answers

Here si 2 more you see and on RBN.org streaming dies not work from Web Page, neither renseradio.com...does not work.

I asked Comcast about this when it first sataerted they gave EVASIVE ANSWERS...Others (Like Darren Kitchens at HAK5 Youtube Channel mentioned COMCAST was doing this.

I need better PROOF that COMCAST is IMPLIMENTING the BAN INTRODUCED BY FACEBOOK and GOOGLE about 3 weeks ago.

Here si 2 more you see and on RBN.org streaming dies not work from Web Page, neither renseradio.com...does not work. I asked Comcast about this when it first sataerted they gave EVASIVE ANSWERS...Others (Like Darren Kitchens at HAK5 Youtube Channel mentioned COMCAST was doing this. I need better PROOF that COMCAST is IMPLIMENTING the BAN INTRODUCED BY FACEBOOK and GOOGLE about 3 weeks ago.

Question owner

Seems like nobody can help out with this...

Seems like nobody can help out with this...