This thread was archived. Please ask a new question if you need help.
Firefox crashes everytime it's started and it crashes in safe mode as well.
Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120
All Replies (2)
Product Firefox Release Channel esr Version 45.6.0esr Build ID 20161209150850 OS Windows 7 OS Version 6.1.7601 Service Pack 1
hcapi.dll = McAfee Host Intrusion Prevention
Update McAfee. If the problem continues, disable it.
Try to disable multi-process tabs in Firefox if this is currently enabled. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.
- browser.tabs.remote.autostart = false
- browser.tabs.remote.autostart.2 = false