Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

bp-a0683695-9546-4855-b4ff-174d02150717

bp-4b981c7b-9858-4606-9e1a-33a032150717

bp-f20614a1-852b-4e01-8627-f43cf2150717

bp-144f2be3-20d2-44a2-8972-032b72150717

bp-36f8f9c7-4615-484a-b971-5e5d62150717

bp-4965c076-b617-48dc-8939-35f7b2150717

bp-02387906-b479-477c-b546-e309c2150717

bp-23c54868-92c6-49ac-abac-059492150714

bp-52023c04-e718-4cac-a964-105d72150714

bp-a7514a6f-38de-4f08-ad7f-294722150714

bp-14de99cb-34dc-485e-9ab0-fa2192150714

bp-5e4f329b-a523-4207-9f71-1e6292150701

All Replies (1)

more options

hi, thanks for following up with your crash ids. these crashes look like an issue caused by hardware acceleration - please try updating your graphics driver - this should be the right link for your configuration: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064

in case this doesn't solve the issue, please disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).