Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have OSX 10.10.4 and I am using Firefox 39.0 Why is the framerate so slow when I stream video?

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by guigs

mbsurfer70
mbsurfer70
more options

I have noticed that when I stream video on both Vimeo.com and YouTube as well as other sites, the framerate is greatly reduced compared to when I stream video using Safari. I know it's not a hardware issue with my computer. Is there some problem with a plugin in Firefox. I enjoy Firefox because it's the fastest browser I have, I like the design, and it's very easy to customize. But I use Safari more often because of the video stream is very choppy. How could I possibly resolve this issue?

I have noticed that when I stream video on both Vimeo.com and YouTube as well as other sites, the framerate is greatly reduced compared to when I stream video using Safari. I know it's not a hardware issue with my computer. Is there some problem with a plugin in Firefox. I enjoy Firefox because it's the fastest browser I have, I like the design, and it's very easy to customize. But I use Safari more often because of the video stream is very choppy. How could I possibly resolve this issue?

All Replies (1)

guigs
guigs
more options

Hi mbsurfer70, I understand that you are seeing a drop in frame rate when you view videos on vimeo.com.

I do not have any issues with the quality, but there is an option to turn off the HD, but this might not be ideal.

First try these troubleshooting steps: